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I felt safe and understood throughout. She understood where the legal standing was, how we each felt and what the priorities were for both of us.
The mediator was empathetic and trustworthy. He provided an effective space in which we could discuss and reach an agreement.
The mediator was very good all the way and very helpful. I was very pleased with her.
The mediator was very kind, which made the situation easier.
The mediator helped us to get where we needed to be. Thank you!
The mediator was very understanding and patient and took time to explain everything well.
I found the mediator very helpful, kind and supportive.
The mediation was kept impartial and all discussions were calm and positive.
The organisation and staff were all very helpful.
The reception over the telephone was extremely sympathetic and kind, elements hugely important for someone who is traumatised and vulnerable.
